Despite what some business owners think, a Virtual Assistant does not sit on the couch, watch soap operas, and get paid for it. We are professionals who work just as hard as any other business owner. Working with a VA can make your business stronger, bigger, and more efficient. However, because Virtual professionals are a fairly new thing, there are many business owners who think of a VA as an employee, which sets up the relationship for hurdles right from the beginning.
Below is a list of Dos and Don’ts to make your working relationship with a VA mutually beneficial.
- Do communicate. We may be excellent at what we do, but we are not mind readers. If you don’t tell us what you need, we won’t know.
- Do tell us how much you appreciate us. Part of the reason we are in this business is because we want to help people. A simple “thank you” goes a long way.
- Do respect our time. Rescheduling appointments with a VA means that they have to reschedule other people’s things too. We often have full calendars and set that time aside specifically for you and your business.
- Do treat us as you would want to be treated. This goes along the lines of some of the above points, but keep in mind that we are business owners, just like you. We appreciate being treated as such.
- Do recommend us to your colleagues. Many times, business owners have a great VA and are afraid to tell others, because they might “lose” them to someone else. The truth is that we appreciate referrals, and if we don’t have time to take on a new client, we probably know another amazing VA that does.
- Don’t call us at 10pm to assign a task unless we have specifically told you that this is okay. We need rest to be efficient for the benefit of your business.
- Don’t expect us to forego Thanksgiving dinner because your website is down. If we do leave our family dinner to help you (and many of us will), consider it to be an emergency and be prepared to pay extra for that. If your pipes burst and you had to call a plumber on Thanksgiving, you would be charged an emergency fee as well.
- Don’t tell us that you can pay someone else less to do the same thing. If you don’t value your VA, someone else will.
- Don’t expect us to drop another client’s work to work on your things. If the situation was reversed, you wouldn’t want us to drop your work for someone else’s either.
- Don’t haggle prices. Virtual Assistants save companies a LOT of money on overhead, taxes, and insurance. We pay for all of those ourselves. So before you say a VA’s salary is high, take into account how much your business is saving in the long run.
A Virtual Assistant is one of the best investments you can make in your business. If you’d like to know how a VA can help your business grow and flourish, fill out the form below for a free consultation.